Terms of use

Who we are

ListedBy runs listedby.ai, a website where Texas homeowners list their own homes for sale and buyers find them. For counsel: The company's legal name, where it is organized, and its mailing address for legal notices.

In these terms, “we” means ListedBy and “you” means anyone who uses the site. Using the site means you accept these terms. When you claim a home, you also agree to the terms shown on that page, and we record which version you agreed to and a fingerprint of its exact words. For counsel: At claim start, owners agree to a short terms summary (recorded by version and SHA-256), not to this page. Decide whether that agreement should point to this page; changing it means a new agreement version.

What ListedBy is

ListedBy is a tools and advertising company, and it holds no real estate license. We make tools for selling your own home: a listing that fills itself in from the county appraisal roll, photo handling, a net sheet that shows what you’d keep, and an inbox for buyers’ questions. Owners pay one flat fee to publish a listing, and buyers find it here.

Buyers search, save homes and message owners at no cost. Owners and buyers deal with each other directly.

What ListedBy is not

• Not a broker or an agent. We don’t represent owners or buyers, negotiate for anyone, give opinions of price, or take a share of any sale. The county’s value appears in the listing builder for reference, never as our opinion.
• Not a lawyer. Our checklists, the net sheet and the title-readiness questions help you get ready. They aren’t legal advice.
• Not a lender. We don’t make, arrange or recommend loans.
• Not a title company or an escrow agent. We never hold earnest money, option fees or any other money for a sale. That money goes only to the title company named in your contract. We don’t pick a title company for you.
• Nobody’s representative. Messages between a buyer and an owner, and any offer made in them, pass straight from one party to the other. We carry them and screen them for fraud. We don’t negotiate them.
• Not an inspector or an appraiser. We don’t inspect or appraise homes.

ListedBy’s tools are not a substitute for the advice of an attorney.

Your account

• You sign in with a link we email you. Each link works once, for 15 minutes. Your account is created the first time you use one.
• One account per person. Keep your email secure: whoever can open your email can sign in as you.
• The legal name you give when you first claim a home is locked after that claim. To correct it, write to us.

If you list a home

• It’s yours to sell. List only a home you own, or one you have legal authority to sell for its owner. You confirm that in writing when you claim the home. Claiming a home you have no right to sell is fraud, and we may report it.
• You prove it. We compare your name with the owner on the county appraisal roll and mail a code to the owner’s address on that roll, or to the home itself. Companies, trusts and estates also send papers, and a person reviews claims that don’t add up. How owner verification works.
• Tell the truth. Everything you publish must be true and current: the facts, the price, the description and the photos. Where the county’s figure is wrong, correct it, and your listing labels your figure “Owner says”.
• Use your own photos. Upload only photos you took or have the right to use. You keep your rights to them, and you let us store them, make web-sized copies and show them with your listing and in search. For counsel — confirm: The permission owners give us to use their photos: its scope, and whether it ends when the listing ends. Mark any photo that is virtually staged, and the listing labels it “Virtually staged”.
• Make your disclosures. The disclosures Texas and federal law require of a seller are yours to make, such as the Seller’s Disclosure Notice, the lead-based paint disclosure for a home built before 1978, and the notices for a MUD, a PID or an HOA. Our checklist, built from public records, helps you find the ones that apply. It isn’t a complete list, and it isn’t legal advice.
• Describe the home, not the buyer. Your headline and description are checked for fair-housing problems, and words that must change stop you from paying until they’re gone. Fair housing.
• Run your own sale. You answer buyers, set showings, weigh offers, and choose your own title company and, if you want one, your own lawyer.

If you’re buying

• Say who you are. If you’re a buyer’s agent writing for a client, say so and give your Texas license number. The owner sees it.
• Check the home yourself. Facts labelled “From the county roll” are the appraisal district’s, as of the date shown. Facts labelled “Owner says” are the owner’s. We check that the seller owns the home. We don’t guarantee the facts. Get your own inspection, survey and title commitment.
• Pay only the title company. Send earnest money and the option fee only to the title company named in your contract, never to a person, and never on wiring instructions that came by message or email. Safety.
• Ask; don’t pitch. Write to owners about buying their home, not to sell them a service.

Fees and refunds

• Owners pay one flat fee to publish a listing. You see the price before you pay, and you pay when you submit your listing for review.
• The fee doesn’t depend on a sale. It’s the same whether your home sells or not, whatever it sells for. We never take a share of a sale, and nobody pays us for referrals.
• The fee covers one listing, live for up to 180 days from the day it goes live.
• Payments run through Stripe, on Stripe’s own checkout page. We never see or store your card number. For counsel: The listing fee is sold through Stripe Managed Payments, which makes Stripe the seller of record. Words for that, and for Texas sales tax on the fee.
• Searching, saving homes and messaging owners cost buyers nothing.

When we refund you

We refund the whole fee, automatically, if:

1. your ownership claim isn’t verified within 30 days of starting it, so it expires;
2. a reviewer turns down your ownership claim;
3. you withdraw your ownership claim before it’s verified;
4. we remove your verified-owner status, for example after a report we uphold; or
5. a reviewer turns down your listing.

The refund goes back through Stripe to the way you paid, and a refunded listing doesn’t stay live.

Outside those five cases, a refund is up to us. Write to us. For counsel — confirm: Refunds outside the five automatic cases. The code can refund by hand; no page offers it.

Review, and taking listings down

A listing goes live only when three things are true: we’ve verified that you own the home, the fee is paid, and a person on our team has approved the listing.

We may refuse a listing, or take one down, if it breaks these terms or the law, if we can’t confirm who owns the home, or if someone reports it and we uphold the report. When we turn down a listing you’ve paid for, we refund you.

Messages

• Every message between a buyer and an owner goes through our screen before it’s delivered. It blocks messages that ask for money outside the title company or carry wiring instructions, bank or card numbers, or links that ask someone to log in or pay. It holds some messages for a person to read first, such as pitches to list or wholesale the home, suggestions to skip the title company, and some fair-housing problems. Everything else is delivered.
• A blocked message is never delivered, and we don’t keep its words.
• Our email only tells you there’s a new message and links to it. The words stay on the site, and replying to the email reaches no one.
• Owners can block a buyer. You can report any message you receive.

What’s not allowed

• Soliciting owners. No pitches to list, sell, or buy and flip an owner’s home, from anyone. A buyer’s agent may write for a real buyer.
• Discrimination. No listing, message or showing may state a preference, limitation or discrimination based on race, color, religion, sex, disability, familial status or national origin.
• Fraud. No claiming a home you have no right to sell. No asking for earnest money or any payment outside the title company, no wiring or bank instructions, no fake checks or “overpayments”, no asking for codes or passwords, and no pretending to be us, an owner, a buyer or a title company.
• Scraping. No robots, scrapers, bulk downloads or copying of listings, photos or records without our written permission.
• Misusing people’s information. Don’t use what you learn here to market to owners or buyers.
• Getting around our checks. No spelling out numbers to slip past the message screen, and no new account after we limit or close yours.
• Anything unlawful or abusive, including harassment and copying someone else’s photos or words (Copyright).

Limiting or closing an account

We may limit an account, which can still sign in but can’t claim homes or start new conversations. We may close an account, which ends every sign-in and stops new ones. We may also refuse or remove listings and messages. We do these things for breaking these terms, for fraud, or to protect someone. For counsel: Notice to the person, and any appeal, when we limit or close an account or remove a listing.

You can stop using the site whenever you like. To close your account, write to us. The privacy notice says what we keep.

What we don’t promise

• The site is provided as it is, without promises beyond the ones on this page. For counsel — confirm: The warranty disclaimer.
• County facts are the appraisal district’s, as of the date shown, and can be wrong or out of date.
• The net sheet is an estimate, not a quote. Its title rates are placeholders until a title professional signs them off, and every sheet says so.
• Title readiness is a checklist, not a title search.
• We don’t check buyers’ finances, inspect homes, or guarantee what owners say.
• Nothing on the site is legal, tax or financial advice.

Limits on our liability

To the extent Texas law allows, ListedBy is not liable for indirect, incidental or consequential losses, such as lost profits, a lost sale or a deal that falls through. Our total liability for any claim about the site is limited to the fees you paid us in the 12 months before the claim. For counsel — confirm: Placeholder language. The cap, the exclusions, how they sit with the Texas Deceptive Trade Practices Act, and whether to add an indemnity.

Texas law

Texas law governs these terms and any dispute about them. For counsel: Where disputes are heard, and whether to use arbitration, a jury waiver or a class-action waiver.

Changes to these terms

When we change these terms, we post the new version here with a new date. For counsel: How we tell people about a change that matters, especially owners with live listings.

Contact

For counsel: A mailing address and an email address for legal notices and general questions.

Privacy questions and requests: privacy@listedby.ai For counsel: privacy@listedby.ai is a placeholder: the mailbox doesn't exist yet.